Warranty & Low Price Guarantee at Burt Brothers
At Burt Brothers, your satisfaction is our top priority. That’s why we back our auto services and products with comprehensive warranties and a low-price guarantee. Learn more below about how we ensure you get the best value and peace of mind every time you visit.
Low Price Guarantee
Burt Brothers promises to match any locally authorized retail competitor’s price for the exact same tire at the time of sale. This guarantee requires the customer to present a local competitor’s current price for an identical tire including the same manufacturer, brand, style, load and mileage rating at the time of purchase. Competitive pricing must reflect tires that are new, in stock and available for immediate purchase. If a competitor’s ad requires a minimum purchase quantity to receive a lower price, the customer must purchase that same minimum quantity from Burt Brothers. Our Low Price guarantee excludes commercial and fleet account pricing or any tires sold by wholesalers, resellers or other third party businesses on individual or marketplace sites. Competitive financing offers, bundled promotions, labor, service, installation and warranty costs are not included in our Low Price Guarantee. Our Low Price Guarantee will not be applied to previous or past orders. We reserve the right to change our policy at any time.
Warranty on Alignments
Alignments performed at Burt Brothers come with a 6-month/6,000-mile guarantee.
Auto Service Warranty
The Burt Brothers Limited Warranty covers these types of repairs for 24 months or 24,000 miles, whichever comes first, unless otherwise stated.
- Air conditioning, heating, and climate control systems.
- Brake system components (pads and rotors have some exclusions).
- Electrical systems.
- Electronic engine management system and other on-board computer systems (engine, body, brake, and suspension computers).
- Emission control system.
- Engine cooling systems.
- Engine performance, drivability, services, and repair.
- Exhaust system.
- Fuel systems.
- Ignition system.
- Other minor repairs such as sensors, seals, and gaskets.
- Starting and charging systems.
- Steering/suspension systems, wheel bearings, CV-joints/U-joints, half-shafts, and drive-shafts.
All warranty repairs cover the parts, and the labor associated with replacing that specific part. Warranty may be void if the customer declines recommended repairs or maintenance related to ensuring proper operation of that specific part.
Some exclusions apply; speak with a sales associate for details.
- All “performance parts and accessories” unless otherwise specified
- Batteries
- Body, Paint, Molding Repair
- Commercial Vehicles
- Drive Axle/Differential Assembly
- Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive axle/differential assembly. Pinion Seals
- Engine
- Any internal repairs or replacement of internal components, or replacement of engine assembly.
- Normal Wear & Tear
- Preventive Maintenance Services
- Tires
- Transmission, Transaxles
- Automatic – any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
- Manual – any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
- Clutches – Clutch component or assembly repair or replacement.
- Used or Salvaged Parts
The following parts are subject to limitations that may reduce the time and mileage parameters of the warranty or void all stated and implied warranties for approved parts. Labor reimbursement is not available.
- Junkyard/salvage yard or used part, defined as any part that has been installed and utilized by any other vehicle, licensed or not.
- Remanufactured engines, transmissions, differentials, and transfer cases are warrantied only by the remanufacturer. All warranty conditions and coverages are limited to those specified by the remanufacturer and are not included.
- Sublet or rebuilt parts, defined as any parts disassembled or reassembled with the intent to repair or refurbish, or any parts produced by a commercially non-recognized industry “remanufacturer.”
